To start a return or exchange, click here.

When you opt-in for Redo at checkout, your return shipping label is included plus package protection in the case of lost or damaged packages!

If you decide not to buy Redo, you can still return your items, but you will be responsible for the cost of the return shipping label.

All returns are subject to the guidelines outlined in our Return Policy below.

We accept returns for refund on full priced purchases and exchanges/store credit on all items (unless otherwise marked final sale) postmarked within 15 days of receiving your package. All items must be unworn/unwashed and returned with the original hang tag and packaging. Items marked "FINAL SALE" are not eligible for return or exchange. A $5 re-stocking fee will be deducted from refunds. Original shipping fees at purchase are non-refundable.

Once a shipping label is provided, you have 15 days to ship the item back to us before your shipping label will be voided.

PLEASE NOTE:
If the package does not meet the requirements, we reserve the right to refuse the package and are not responsible for additional shipping fees back.

If you have any questions, please be in touch with aloha@shopalohafriday.com and our team will be happy to help you!